Refer a patient, and stay in the loop.

AlphaCare+ is a Medicare-certified, CHAP-accredited home health agency serving Bristol, Plymouth and Barnstable counties. We take the referrals other agencies decline — complex medication regimens, behavioral health, non-traditional living settings — and we send the plan of care back to you.

Why providers refer to us

A referral should reduce your workload, not add to it. Here is what we take off your desk.

You hear back

The plan of care comes back to the referring provider, and our nurses communicate with the primary care physician as the case develops. You are not left wondering whether the referral landed.

Behavioral health is not an exception

Board-certified psychiatric mental health nurse practitioners take part in developing and overseeing plans of care. Patients who get declined elsewhere for psychiatric complexity are our core population.

Medication is where we go deep

Reconciliation after a hospital stay, adherence monitoring, and coordination with prescribers and pharmacies. This is the failure point that drives avoidable readmissions, and it is the part of our work we have built the most depth in.

We handle the insurance side

A dedicated prior authorization manager verifies coverage and obtains authorization before care starts, so your office is not chasing benefits or fielding calls about what is covered.

Difficult settings are routine

Private homes, assisted living, group homes, sober homes, foster families and subsidized housing. We are used to working alongside the staff already in place rather than duplicating them.

Independently reviewed

Medicare-certified and accredited by the Community Health Accreditation Partner, with a dedicated Quality Assurance Manager and field supervisors who observe care in the home rather than only on paper.

What your patient gets

The same things that make the referral easy for you are what make the care work for them.

Under one plan of care
  • Skilled nursing — wound care, IV therapy, medication administration, chronic disease management
  • Physical, occupational and speech therapy in the home
  • Home health aide support with bathing, dressing, meals and daily tasks
  • Named, licensed clinicians rather than a rotating call center
  • Psychiatric oversight where the case calls for it
  • Care delivered wherever the patient actually lives

How a referral works

STEP 1
Send it over

Call, fax or use the secure upload. Whatever you have is enough to start — we will come back to you for anything missing.

STEP 2
We verify coverage

Our intake and prior authorization team confirms eligibility and benefits and obtains authorization before care begins.

STEP 3
Clinician assigned

A nurse or therapist is assigned and the start-of-care visit is scheduled directly with the patient or facility.

STEP 4
You get the plan of care

The plan of care comes back to you, and our team stays in contact with the primary care physician as the case progresses.

What helps us start faster

None of this is required to make the referral. Send what you have and we will follow up for the rest.

  • Patient name, date of birth and address
  • Phone number and best contact
  • Insurance information
  • Referring provider name, practice and NPI
  • Diagnosis and reason for referral
  • Services requested — nursing, PT, OT, ST, home health aide
  • Signed physician orders
  • Face-to-face documentation, for Medicare referrals
  • Current medication list
  • Discharge summary, if coming from a hospital or facility

Ways to refer

Whichever is easiest. All three reach the same intake team.